Frequently Asked Questions

GENERAL

We are here to assist with any concerns about your child's behavior, learning, speech, or school-related issues. We offer comprehensive assessments and personalized support strategies to address your child's unique learning and developmental needs. Our team of experienced professionals works closely with each family to identify areas of strength and challenge, developing targeted interventions that facilitate academic success and overall well-being.
Yes, your child's information will remain strictly confidential. ACES adheres to all privacy laws and ethical standards to ensure that personal and assessment data are protected and shared only with individuals authorized by the family.
ACES offers services for children as young as 3 years old, through their childhood and teenage years, up to young adulthood.
Tell your child beforehand what to expect. Remind them that the assessment is to help them - it is not a test thus they cannot fail. If you have a routine, start your day the way you usually do to minimize anxiety in your child.
We offer our comprehensive educational evaluations all across California! These are all in-person assessments. Virtual assessments are available per request.

If you have concerns about your child's learning, behavior, or development, an evaluation can be crucial in identifying their needs and strengths. It provides a foundation for creating a tailored support plan. We recommend evaluations for any child who may benefit from a deeper understanding of their educational and developmental profile.
If you’re a parent looking for a second opinion on their child’s educational needs, you will start the process by giving the school a written request of an IEE. Once it is granted and we have connected with the school, we will conduct interviews, classroom observations, review all records, and administer assessments. The process will end in an IEP meeting where our thorough and comprehensive report containing our unbiased, expertise recommendations will be presented.
We understand the unsettling feeling and urgency you have as a parent when you think your child’s needs aren’t met. We at ACES strive to provide thorough assessments, with a fast turnaround. Due to the fact that IEEs require input from multiple people, we can’t guarantee a timeline. However, all our assessments are competed within 2 months from our first contact.
While school-based assessments evaluate within the framework of educational eligibility, an IEE, performed by an independent professional, often delves deeper into the child's unique challenges and strengths, offering detailed, personalized recommendations for support and intervention.

Second opinion IEEs come at no cost for the family. They are paid by the school district. If you want an assessment done without involving your child’s school, we can certainly do so. In that case, the payment would come from the parents.
ACES does not process insurance claims directly but can provide superbills for services rendered. These superbills can be submitted by you to your insurance companies for potential reimbursement under out-of-network benefits. We recommend consulting with your insurance provider to understand your coverage.

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